Privacy Policy

KrazyKind is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make a purchase. By accessing our website or using our services, you consent to the practices outlined in this policy.

Information We Collect

We collect two types of information: personal information and non-personal information.

Personal Information

This includes information you provide directly to us, such as:

• Account Information: Name, email address, phone number, and password when creating an account.
• Order Information: Shipping address, billing address, and payment details (e.g., credit/debit card information).
• Contact Information: When you contact us for support or inquiries.
• Feedback: Reviews, surveys, or testimonials you share.

Non-Personal Information

This includes data automatically collected when you use our website, such as:

• Device Information: Type of device, operating system, and browser type.
• Usage Data: Pages visited, time spent on the site, and interactions.
• Location Data: Approximate geographic location based on IP address.
• Cookies: Small files stored on your device to enhance user experience (see Cookies and Tracking Technologies section).

How We Use Your Information

We use the information collected to improve our services and provide you with a seamless shopping experience.

Personal Information

• Order Processing: To process and deliver your orders, including sending order confirmations and tracking details.
• Customer Support: To respond to your inquiries, requests, or complaints.
• Marketing: To send promotional offers, newsletters, and updates about new products (only if you opt in).
• Account Management: To allow you to log in, manage your profile, and view your order history.

Non-Personal Information

• Website Optimization: To analyze website performance and improve user experience.
• Fraud Prevention: To monitor and prevent fraudulent or unauthorized activity.
• Personalization: To recommend products based on browsing behavior.

How We Share Your Information

We value your privacy and do not sell your personal information. However, we may share it with trusted third parties in the following scenarios:

Service Providers

• Payment Gateways: To process payments securely.
• Shipping Partners: To deliver your orders.
• Marketing Tools: To send newsletters or promotional emails.

Legal Obligations

We may disclose your information if required to comply with legal obligations or protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Types of Cookies

• Essential Cookies: Necessary for the website to function (e.g., remembering your cart items).
• Performance Cookies: Help us understand website usage and improve performance.
• Functional Cookies: Enhance functionality, such as remembering preferences.
• Marketing Cookies: Deliver personalized advertisements based on your interests.

Managing Cookies

You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

Data Protection

We implement strict security measures to protect your information from unauthorized access, alteration, or disclosure.

Security Measures

• Encryption: Sensitive data (e.g., payment information) is encrypted during transmission.
• Access Control: Only authorized personnel can access your data.
• Regular Audits: We conduct security audits to identify and address vulnerabilities.

Your Responsibilities

• Keep your account credentials confidential.
• Notify us immediately if you suspect unauthorized access to your account.

Your Rights

You have the right to control your personal information.

Access and Updates

• View and update your account information at any time by logging into your account.

Data Deletion

• Request deletion of your account and associated data by contacting us at support@krazykind.com.

Data Retention

We retain your personal information only as long as necessary for:

• Completing transactions,
• Complying with legal obligations, or
• Resolving disputes.

Non-personal information may be retained indefinitely for analytics purposes.

Third-Party Links

Our website may contain links to third-party websites . We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

Children’s Privacy

KrazyKind does not knowingly collect personal information from individuals under the age of 18. If you believe a child has provided us with personal information, contact us immediately, and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page, and the “Effective Date” will reflect the most recent changes. Continued use of our website after changes indicates your acceptance of the updated policy.