We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at krazykindweb@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at krazykindweb@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at krazykindweb@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at krazykindweb@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at krazykindweb@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at krazykindweb@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at krazykindweb@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at krazykindweb@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at krazykindweb@gmail.com.

Return and Refund Policy

At KrazyKind, we strive to ensure you are completely satisfied with your purchase. However, if you are not happy with your order, we offer a straightforward return and refund policy to make the process as seamless as possible.

Return Policy

Items Eligible for Return

You can return an item if:

• The product is unused, unwashed, and in its original condition with tags attached.
• The return request is made within 7 days of receiving the item.
• The item is not listed as a non-returnable product.

 

Conditions for Returns

• Items must be returned in their original packaging.
• Any free gifts or promotional items included with the purchase must also be returned.
• For damaged or defective items, proof such as photographs or videos is required when filing the return request Mail: support@krazykind.com, Whatsapp.

 

Non-Returnable Items

The following items are not eligible for returns:

• Items purchased during clearance sales or special promotions (e.g., “Final Sale” items).
• Custom or personalized products.
• Items damaged due to misuse, improper handling, or alterations made by the customer.

 

Refund Policy

Eligibility for Refunds

• Refunds are available for returned items that meet the eligibility criteria.

 

Refund Process

• Once we receive the returned item, it will undergo inspection to ensure it meets the return conditions.
• Upon approval, refunds will be processed within 7–10 business days and credited to the original payment method, while COD refunds are issued as by bank transfer via WhatsApp .
• You will receive an email confirmation once the refund is initiated.

 

Refund Amount

• Full Refund: If the return is due to a defect, damage, or an error on our part.
• Non-Refundable Costs: Original shipping fees and any customs/duties paid are not refundable unless the return is due to our mistake.

 

How to Initiate a Return or Refund

Steps to Request a Return or Refund

1. Contact Us: Email us at support@krazykind.com or WhatsApp us with your order number, reason for return, and any supporting photos (if applicable).
2. Approval: Once your request is reviewed and approved, we will provide you with a return shipping address and instructions.
3. Ship the Item: Pack the item securely and ship it to the address provided. Ensure the return tracking details are shared with us.

 

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect product.
• For defective or incorrect items, we will provide a prepaid shipping label or reimburse the return shipping costs.

 

Damaged or Defective Items

If your order arrives damaged or defective:

1. Notify us within 48 hours of delivery by our WhatsApp Support with your order number and video of the package opening.
2. We will review your claim and provide a replacement or refund as per your preference.
3. KrazyKind reserves the right to request the return of the defective product before issuing a replacement or refund.

 

Cancellation Policy

Order Cancellations

• Orders can be canceled within 24 hours of placement, provided the order has not been shipped.
• To cancel an order, contact us at support@krazykind.com or WhatsApp with your order details.
• If the cancellation request is approved, a full refund will be issued to the original payment method, except COD (Contact via WhatsApp Support).

 

Post-Shipment Cancellations

• Once an order is shipped, it cannot be canceled. You may return the item after it is delivered, subject to our return policy.

 

Late or Missing Refunds

If you haven’t received your refund within the specified time frame:

1. Check with your bank or payment provider, as processing times may vary.
2. Contact us at support@krazykind.com or WhatsApp, if the issue persists, and we will assist you further.