Shipping policy

Shipping Policy โ€“ KrazyKind

At KrazyKind, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy to understand how your order will be processed and delivered ๐Ÿššโœจ

Order Processing Time

  • All orders are processed within 1โ€“3 business days after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During high-demand periods (sales, launches), processing may take slightly longer.

Shipping Time & Delivery

  • Standard Delivery: 3โ€“7 business days (depending on location across India ๐Ÿ‡ฎ๐Ÿ‡ณ)
  • Delivery timelines may vary based on:
    • Location (metro vs non-metro areas)
    • Courier partner delays
    • Weather or unforeseen circumstances

Shipping Charges

  • Free Shipping on prepaid orders (if applicable based on your store offer)
  • Flat Shipping Fee may apply on Cash on Delivery (COD) orders
  • Shipping charges (if any) will be displayed at checkout before payment

Order Tracking

  • Once your order is shipped, you will receive:
    • A tracking ID via email/SMS/WhatsApp
  • You can track your order in real-time through the courier partnerโ€™s website

Cash on Delivery (COD)

  • COD is available on selected orders/locations
  • COD orders may include an additional handling fee
  • Please ensure availability at the delivery address to avoid failed delivery attempts

Delivery Issues

If you face any delivery-related issues:

  • Delayed delivery
  • Package marked delivered but not received
  • Incorrect address issues

๐Ÿ‘‰ Contact us immediately:
๐Ÿ“ง support@krazykind.com
๐Ÿ“ฑ WhatsApp Support

Incorrect Address / Failed Delivery

  • If an incorrect address is provided, delivery may fail
  • Re-shipping charges may apply for reattempts
  • KrazyKind is not responsible for delays caused due to incorrect details

Damaged Package on Delivery

  • If the package appears tampered or damaged, please:
    • Record a video while opening the package
    • Contact us within 48 hours via WhatsApp
  • This helps us process replacements/refunds quickly

International Shipping (Optional โ€“ if you plan later)

  • Currently, we do/do not ship internationally (edit as needed)
  • International orders may include:
    • Customs duties
    • Import taxes (paid by customer)

Important Notes

  • Delivery timelines are estimates, not guarantees
  • Delays due to logistics partners are beyond our control
  • Shipping fees (if paid) are non-refundable, unless the issue is from our side